Whether you want to build or migrate a computer network, improve or maximise your existing IT infrastructure, add extra resilience and security, or establish round-the-clock support for your network users, NetSumo has the specialist expertise you need.
We combine practicality and knowledge. Since opening our doors in 2005 we have cabled over 300 racks and 1,500 servers in the UK and across Europe, advised a wide range of companies, established our 24/7 Network Operations Centre and continue to provide on-going support service to businesses operating on both sides of the Atlantic.
With all that experience available to every client - and technology partnerships with industry leaders like Brocade and Cisco - NetSumo is geared up to help businesses keep ahead of the increasingly complex and fast changing world of IT networks.
Click here for more information about NetSumo or here to contact us.
Think of NetSumo as your external IT consultancy and support team. We’ll not only analyse your current infrastructure and recommend any necessary improvements but will also provide a proactive service that keeps your networks running smoothly, helps you plan ahead and ensures that you are up-to-date with new technology.
Our consultancy and management service includes:
- IT infrastructure auditing and reviews
- Configuration management
- Network management and design
- IPv6 consultancy and assistance
- RIPE (Réseaux IP Européens) compliance
- Peering management and traffic analysis
For more information click here.
Get the knack of your NOC
Not all Network Operations Centres are as dependable as NetSumo’s. Some are glorified call centres. Others redirect you to representatives whose native language isn’t English. A few are simply inexperienced and cannot meet your requirements. Such unreliability can have the adverse effect of representing the service as nothing more than a NOC-off. As a result, companies are left to attend to their technology, rather than their business.
Yet here at NetSumo we can help. Not only do we have 7 years data centre experience, but we also give you direct access to our trained IT technicians who commit to dealing with your IT needs 24/7 x 365.
Importantly, we can ‘white label’ the service in your name. This means that we act as an extension to your help desk out of hours. As part of the service, a direct number is assigned to your customers, enabling them to speak to our dedicated NOC team who can instantly address your business’ particular needs. As a result, this cost-effective service maximises overall efficiency.
Indeed, with NetSumo you gain improved service levels, increased customer satisfaction and that all-important peace of mind.
Why not contact us today to see how we can benefit you!
We'll be there when you can't be!
With NetSumo’s Intelligent Hands service, you need never visit a data centre again! This is because our service provides customers with NetSumo engineers to assist with cost-effective, scheduled 24/7 data centre support in and around London*.
So, whether you want to perform simple or complex tasks with your server, network and/or storage infrastructure we will go to the location so you don’t have to. NetSumo are extremely experienced in installing and maintaining infrastructures for national and international clients, who may never visit the data centre.
Moreover, there is no minimum commitment. This means that no job is too small. So, regardless as to whether you are a CDN, wholesale access provider, gaming company, cloud-hosting company or VOIP, we can deal with any full end-to-end solution.
Indeed, the only thing you have to do is to inform NetSumo of your requirements via telephone or email and one of our designated technicians will go to your server and resolve the issue; providing you with the reassurance of a rapid response.
Examples of intelligent hands tasks include:
- Equipment trouble-shooting and remote management
- Managing cable installations
- Rack and data centre audits
- Escorting customers/third party engineers to shared rack space
- Full end-to-end solution (unpack, rack etc.)
- Completing client-specific commands on servers and devices.
- Undertaking customer-led issues on equipment.
- Noting and reporting equipment condition, functionality and status.
- Re-connecting and changing plug-in cards and hard drives
- Organising and labeling cables.
* By request anywhere within the UK
Let NetSumo be your external guardian angel, watching over your network night and day from our Sheffield-based Network Operations Centre. (Actually we don’t employ angels, only fully trained engineers who respond to calls themselves.)
We set up a tailored service for each client, initiate regular system health checks, identify recurring problems and give you the extra benefit of being able to spot problems that may not be visible from the inside. We can also set up your own monitoring box within your network for self diagnosis.
Our bespoke monitoring service includes:
- 24/7 monitoring of your network
- Health checks covering CPU status, memory utilisation, interface problems, hard disk and other hardware weaknesses
- Integration of our monitoring within your network
- Bespoke escalation procedures for each client
Please click here for more information.
NetSumo has recently partnered with PAESSLER's PRTG Network Monitor to ensure NetSumo customers optimum service. Click here to view our microsite.
Working with eCommerce clients has given NetSumo a high level of experience in building and maintaining secure networks that protect both our clients’ and their customers’ interests against the constant stream of deliberate threats.
Our security services can be applied at either of two levels - full PCI-DSS compliance run to the Mastercard standard for those who need it, or ad-hoc advice and technology for smaller businesses.
Our security services include:
- PCI-DSS scanning for stored credit card data with monthly reports
- Vulnerability scanning
- VPN (Virtual Private Networks) with secure encryption
- Intrusion detection and protection
- Web and email content filtering
- DNSSEC (Domain Name System Security Extensions)
- Firewall management, proactively monitored by our Network Operations Centre
For more information, click here.
Every company’s worst nightmare need never happen if the right systems and fall-back procedures have been built in correctly. NetSumo’s expertise can ensure your business continuity through risk analysis, regular testing, automated failure re-routing and emergency staffing in times of trouble.
Our services include:
- Design of resilient networks
- Risk analysis and testing
- Data backups
- Automated failover of routers and systems
For more information click here.
NetSumo can help you take advantage of the huge opportunity that is increasingly being presented by cloud computing - reducing costs through faster server deployment, reduced server footprints, lower power consumption, simplified backups and other virtualisation benefits.
We can create your own ‘private cloud’ and manage it for you through our Network Operations Centre.
Our virtualisation service provides:
- Centralised operations and reduced admin costs
- 24/7 management and monitoring
- Faster server deployment and reduced server footprints
- Migration of virtual servers between locations remotely
For more information, click here.
As part of our network planning and installation work we can supply branded hardware, sourced only from within UK or EMEA channels thanks to our close relationships with a number of vendors.
We also supply replacement hardware as well as software updates to both maintain the highest level of security and eradicate bugs or problems with earlier releases.
NetSumo currently has the following vendors within its portfolio:
- Brocade:
- Cisco
- Juniper
- Fortinet
- Toplayer
- InterNAP
Please contact us for more information.
Click here to view our Brocade Product Showcase
NetSumo provides a range of hardware and software maintenance products from well known vendors. All of our maintenance programs are in conjunction with the vendors, so there’s no worry about replacement parts from outside official channels. We are also able to supply sell-through support so you can deal directly with the vendors.
Our service includes:
- Central point of contact for Brocade, Juniper and Cisco hardware replacement services
- Providing Juniper J-Care, Cisco SmartNet, Brocade Support and a more cost effective service through our own branded service, SumoCare, provided through our partners for Official Cisco and Brocade Care services
- Ongoing support through our 24/7 Network Operations Centre with diagnostics, response to hardware failures and equipment replacement by our trained engineers
For more information, click here.
