Whether you want to build or migrate a computer network, improve or maximise your existing IT infrastructure, add extra resilience and security, or establish round-the-clock support for your network users, NetSumo has the specialist expertise you need.
We combine practicality and knowledge. Since opening our doors in 2005 we have cabled over 300 racks and 1,500 servers in the UK and across Europe, advised a wide range of companies, established our 24/7 Network Operations Centre and continue to provide on-going support service to businesses operating on both sides of the Atlantic.
With all that experience available to every client - and technology partnerships with industry leaders like Brocade and Cisco - NetSumo is geared up to help businesses keep ahead of the increasingly complex and fast changing world of IT networks.
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Think of NetSumo as your external IT consultancy and support team. We’ll not only analyse your current infrastructure and recommend any necessary improvements but will also provide a proactive service that keeps your networks running smoothly, helps you plan ahead and ensures that you are up-to-date with new technology.
Our consultancy and management service includes:
- IT infrastructure auditing and reviews
- Configuration management
- Network management and design
- IPv6 consultancy and assistance
- RIPE (Réseaux IP Européens) compliance
- Peering management and traffic analysis
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Not all Network Operations Centres (NOCs) are created equal: some are glorified call centres. At NetSumo we give you direct access to our IT technicians, who answer calls and emails themselves, and run the service from our Sheffield offices.
Importantly, we can ‘white label’ this service in your name so that your customers call a dedicated number that’s answered as your Help Desk and tailored to your particular business needs.
Our NOC service includes:
- 24/7/365 proactive monitoring
- 24/7/365 manned NOC and response
- Dedicated phone number answered in your name
- Bespoke procedures to fit each client’s processes
- Fixed costs per unit, allowing straightforward budgeting
In addition, you gain:
- Improved service levels
- Increased customer satisfaction
- Reduced downtime during outages
- Direct customer interaction by us during issues, freeing up your engineers to deal with the problems in hand
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Let NetSumo be your external guardian angel, watching over your network night and day from our Sheffield-based Network Operations Centre. (Actually we don’t employ angels, only fully trained engineers who respond to calls themselves.)
We set up a tailored service for each client, initiate regular system health checks, identify recurring problems and give you the extra benefit of being able to spot problems that may not be visible from the inside. We can also set up your own monitoring box within your network for self diagnosis.
Our bespoke monitoring service includes:
- 24/7 monitoring of your network
- Health checks covering CPU status, memory utilisation, interface problems, hard disk and other hardware weaknesses
- Integration of our monitoring within your network
- Bespoke escalation procedures for each client
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Working with eCommerce clients has given NetSumo a high level of experience in building and maintaining secure networks that protect both our clients’ and their customers’ interests against the constant stream of deliberate threats.
Our security services can be applied at either of two levels - full PCI-DSS compliance run to the Mastercard standard for those who need it, or ad-hoc advice and technology for smaller businesses.
Our security services include:
- PCI-DSS scanning for stored credit card data with monthly reports
- Vulnerability scanning
- VPN (Virtual Private Networks) with secure encryption
- Intrusion detection and protection
- Web and email content filtering
- DNSSEC (Domain Name System Security Extensions)
- Firewall management, proactively monitored by our Network Operations Centre
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Every company’s worst nightmare need never happen if the right systems and fall-back procedures have been built in correctly. NetSumo’s expertise can ensure your business continuity through risk analysis, regular testing, automated failure re-routing and emergency staffing in times of trouble.
Our services include:
- Design of resilient networks
- Risk analysis and testing
- Data backups
- Automated failover of routers and systems
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NetSumo can help you take advantage of the huge opportunity that is increasingly being presented by cloud computing - reducing costs through faster server deployment, reduced server footprints, lower power consumption, simplified backups and other virtualisation benefits.
We can create your own ‘private cloud’ and manage it for you through our Network Operations Centre.
Our virtualisation service provides:
- Centralised operations and reduced admin costs
- 24/7 management and monitoring
- Faster server deployment and reduced server footprints
- Migration of virtual servers between locations remotely
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As part of our network planning and installation work we can supply branded hardware, sourced only from within UK or EMEA channels thanks to our close relationships with a number of vendors.
We also supply replacement hardware as well as software updates to both maintain the highest level of security and eradicate bugs or problems with earlier releases.
NetSumo currently has the following vendors within its portfolio:
- Brocade
- Cisco
- Juniper
- Fortinet
- Toplayer
- InterNAP
Please contact us for more information.
NetSumo provides a range of hardware and software maintenance products from well known vendors. All of our maintenance programs are in conjunction with the vendors, so there’s no worry about replacement parts from outside official channels. We are also able to supply sell-through support so you can deal directly with the vendors.
Our service includes:
- Central point of contact for Brocade, Juniper and Cisco hardware replacement services
- Providing Juniper J-Care, Cisco SmartNet, Brocade Support and a more cost effective service through our own branded service, SumoCare, provided through our partners for Official Cisco and Brocade Care services
- Ongoing support through our 24/7 Network Operations Centre with diagnostics, response to hardware failures and equipment replacement by our trained engineers
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